Privacy Policy

Effective Date: August 26, 2026

CNY Yoga Connection (“CNY Yoga Connection,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create or use a teacher account, book a class or event, make a payment, communicate with us, or otherwise use CNY Yoga Connection (collectively, the “Platform”).

By using the Platform, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

The information we collect depends on how you use CNY Yoga Connection.

Information You Provide

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Telephone number
  • Account login information
  • Teacher biography and profile information
  • Profile photographs
  • Teaching locations
  • Class, workshop, and event information
  • Booking information
  • Communications with CNY Yoga Connection
  • Information submitted through forms or support requests

Teacher Information

Teachers may provide additional information necessary to create and manage their accounts, profiles, listings, payments, and payouts.

This may include:

  • Business or professional information
  • Teaching information
  • Schedule and availability
  • Pricing
  • Locations
  • Profile content
  • Payment and payout information
  • Information required for identity or payment-account verification

Some payment or identity information may be collected directly by our payment-processing provider rather than by CNY Yoga Connection.


2. Information Collected When You Book

When a student books a class, workshop, event, or other offering through CNY Yoga Connection, we may collect information including:

  • Student name
  • Email address
  • Telephone number, where applicable
  • Class or event booked
  • Teacher associated with the booking
  • Date and time of the booking
  • Location
  • Amount paid
  • Payment status
  • Booking, cancellation, or refund information

We use this information to process and administer the booking and to provide relevant information to the teacher offering the booked service.


3. Payment Information

CNY Yoga Connection uses third-party payment-processing services to facilitate online payments and teacher payouts.

Payment card information may be collected and processed directly by the payment provider. CNY Yoga Connection does not receive or store complete payment card numbers when payment credentials are collected directly by the payment processor.

CNY Yoga Connection may receive transaction-related information such as:

  • Payment amount
  • Payment status
  • Transaction identifier
  • Refund information
  • Dispute or chargeback information
  • Payout information

We currently use Stripe for certain payment-processing, subscription, connected-account, and payout services.

Stripe processes personal data in connection with services provided to businesses, connected accounts, and end customers. [stripe.com]

You can learn more about Stripe’s privacy practices through Stripe’s Privacy Center.


4. Information Collected Automatically

When you access the Platform, certain technical information may be collected automatically, depending on the technologies enabled on the website.

This information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Date and time of access
  • General interaction with the Platform

This information may be used to operate the website, understand how visitors use CNY Yoga Connection, troubleshoot technical problems, maintain security, and improve the Platform.


5. Cookies and Similar Technologies

CNY Yoga Connection and service providers used by the Platform may use cookies or similar technologies.

Cookies may be used to:

  • Keep users signed in
  • Remember preferences
  • Support essential website functionality
  • Maintain security
  • Understand website usage
  • Improve the user experience
  • Support analytics or other services

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some parts of CNY Yoga Connection function.

Important: This section should match what your website actually uses. If you’ve installed Google Analytics, Meta Pixel, advertising cookies, Microsoft Clarity, or another analytics/marketing product, we should specifically add it here.


6. How We Use Information

CNY Yoga Connection may use personal information to:

  • Operate and maintain the Platform
  • Create and administer accounts
  • Review teacher registrations
  • Build and display teacher profiles
  • Publish teacher schedules and offerings
  • Process class and event bookings
  • Facilitate payments and teacher payouts
  • Send booking confirmations and related communications
  • Provide account and customer support
  • Communicate important Platform information
  • Administer teacher memberships
  • Prevent fraud and misuse
  • Protect the security of the Platform
  • Resolve payment disputes, cancellations, and refunds
  • Improve features and user experience
  • Comply with legal obligations

We may also use information for other purposes disclosed when the information is collected or with your consent where required.


7. Information Shared With Teachers

When a student books an offering, relevant information may be provided to the teacher responsible for that offering.

Depending on the circumstances, this may include:

  • Student name
  • Contact information
  • Class or event booked
  • Booking status
  • Relevant transaction or attendance information

Teachers may use this information as reasonably necessary to administer their classes, communicate regarding the booking, and provide the booked service.

Teachers are expected to handle student information responsibly and in accordance with applicable law.


8. Information Shared With Service Providers

We may provide information to third-party service providers that help us operate CNY Yoga Connection.

These services may include:

  • Payment processing
  • Teacher payouts
  • Website hosting
  • Email delivery
  • Account authentication
  • Database and cloud services
  • Customer support
  • Analytics
  • Security and fraud prevention

Service providers receive information as appropriate to perform services on our behalf or to provide their own services in connection with the Platform.

For example, Stripe Connect allows platforms to interact with connected payment accounts and facilitates platform payment infrastructure. [docs.stripe.com], [docs.stripe.com]


9. Public Teacher Profiles

Teacher profiles are intended to help students discover and follow teachers.

Information teachers choose to make part of a public profile may be visible to anyone visiting CNY Yoga Connection.

Public information may include:

  • Teacher name
  • Profile photograph
  • Biography
  • Teaching styles
  • Teaching locations
  • Classes and schedules
  • Workshops and events
  • Other information intentionally published by the teacher

Teachers should not include sensitive or private information in publicly visible profile fields.


10. Communications

We may use contact information to send communications related to:

  • Registration
  • Account approval
  • Account administration
  • Bookings
  • Schedule changes
  • Cancellations
  • Payments
  • Payouts
  • Subscription notices
  • Password or security matters
  • Customer support
  • Important changes to the Platform

Where CNY Yoga Connection offers optional promotional or marketing communications, users may be provided with an opportunity to unsubscribe from those communications.

Unsubscribing from promotional communications does not prevent us from sending necessary transactional or account-related communications.


11. Followers and Notifications

CNY Yoga Connection may allow students to follow teachers.

When a student follows a teacher, we may use that relationship to display relevant teacher information or, where enabled, provide notifications involving:

  • New classes
  • Schedule changes
  • New locations
  • Workshops
  • Events
  • Other teacher offerings

Students may be provided with controls over certain notification preferences as those features become available.


12. How We Protect Information

CNY Yoga Connection takes reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

These measures may include appropriate administrative, technical, and physical safeguards based on the nature of the information and the Platform.

However, no website, network, storage system, or electronic transmission can be guaranteed to be completely secure.


13. Data Retention

We retain personal information for as long as reasonably necessary for purposes including:

  • Providing the Platform
  • Maintaining accounts
  • Processing transactions
  • Maintaining business and financial records
  • Resolving disputes
  • Preventing fraud
  • Complying with legal, tax, accounting, or regulatory obligations

Retention periods may differ depending on the type of information and why it was collected.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our operational practices.


14. Account Information and Choices

Teachers may be able to review or update certain profile and account information through the teacher portal.

Students and teachers may also contact CNY Yoga Connection to request assistance with personal information associated with their use of the Platform.

Certain information may need to be retained after account closure where required for legitimate business, transaction-record, fraud-prevention, tax, dispute, or legal purposes.


15. Third-Party Websites and Services

CNY Yoga Connection may contain links to third-party websites, studios, venues, social media services, payment services, or other external resources.

This Privacy Policy applies to CNY Yoga Connection and does not govern independent third-party websites or services.

We encourage users to review the privacy policies of third parties before providing personal information to those services.


16. Children’s Privacy

CNY Yoga Connection is not intended for children to independently create teacher accounts, enter teacher memberships, or independently make purchases.

If CNY Yoga Connection later offers services specifically directed toward children or allows accounts for minors, additional privacy practices and parental or guardian consent procedures may be required.


17. Security Incidents

If CNY Yoga Connection becomes aware of a security incident affecting personal information, we will evaluate the incident and take appropriate action consistent with applicable law.


18. Business Transfers

If CNY Yoga Connection is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information associated with the Platform may be transferred as part of that transaction, subject to applicable law.


19. Legal Requirements and Protection of Rights

We may disclose information when reasonably necessary to:

  • Comply with applicable law
  • Respond to valid legal process
  • Protect the rights or property of CNY Yoga Connection
  • Protect users or others
  • Investigate suspected fraud or unlawful activity
  • Enforce our Terms & Conditions
  • Protect the security and integrity of the Platform

20. Changes to This Privacy Policy

CNY Yoga Connection may update this Privacy Policy periodically to reflect changes in our Platform, services, technology, business practices, or legal requirements.

The Effective Date at the top of this page indicates when the current version became effective.

When appropriate or legally required, we may provide additional notice of material changes.


21. Contact Us

If you have questions regarding this Privacy Policy or CNY Yoga Connection’s privacy practices, contact:

CNY Yoga Connection
Thomas DiBuono d.b.a CNY Yoga Connection
Liverpool, NY 13088

Email: support@cnyyogaconnection.com
Website: www.cnyyoga.com